October 13, 2009
Tuwshintugs T
Bayanzurkh district, 7 khoroo
Mongolia
Nomin Department Store
Sukhbaatar district
Mongolia
Dear Sir’s
I bought expensive laptop from your shop two weeks ago, and was assured by the salesmen that were among the best available in town. However I bought then home I found, upon checking, one of them had a detective dial, consequently the laptop is damaged after in hour.
It is indeed a great disappointment to me as it costs me core than $1000 for the watch. I am therefore sending the laptop back to you with the receipt so that you can trace the brand and do the necessary for me.
I would greatly appreciate it if you would exchange it for a good one, as you know the customer is entitled to get a product that is worth his money.
Yours faithfully
Tuwshintugs T
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